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Here’s how it works:

  • Join us.

    Sign up for unlimited talk, text, and data.

    Start your switch

    On all T-Mobile plans, during congestion, the small fraction of customers using >50GB/month may notice reduced speeds until next bill cycle due to prioritization.

  • Trade in your phone for a new one.

    Shop online or visit your local T-Mobile store to trade in your phone for a new one.

    Shop online

  • Bring your phone number.

    Most phone numbers can be easily transferred to our network, but it’s best to make sure yours is eligible.

    Check your number

  • Send us your bill.

    Once you’ve got your new T-Mobile phone, you’ll need to submit a PDF of your most recent bill from your previous carrier that includes mobile number, device make & model, financing details, and payoff amount.

    Start submission

Switch and save on our best deals.

No trade-in needed
SAMSUNG

Galaxy S25—Get 4 On Us. Plus, 4 lines for $25/line/mo.

No trade-in needed when you bring your number on our Essentials promo plan.

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With 24 monthly bill credits when you switch to T-Mobile with four lines with AutoPay discount. Plus taxes, fees, and $35 device connection charge per device. If you cancel entire account before receiving 24 credits, credits stop and balance on required finance agreement is due. Bill credits end if you pay off device early. For well-qualified customers.
Five Samsung Galaxy S25 phones are displayed, showing four rear views in different colors and one front view with a centered punch-hole camera and stylized “S” screen.
No trade-in needed
APPLE

Get the newest iPhone Air On Us.

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No trade-in needed when you bring your number and add a new line on Experience Beyond. With 24 monthly bill credits.
Apple iPhone Air in sky blue, shown front, back, and side with single rear camera and sleek display design.
No trade-in needed

FREE select smartphones.
$0 down for all.

Shop smartphones
Via 24 monthly bill credits when you add a new line on a qualifying plan.
Two moto edge smartphones, one facing forward and one backwards.
Online exclusive
MOTOROLA

Get the motorola
razr ultra On Us.
No trade-in needed.

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Plus, moto buds+ On Us via instant discount.

razr ultra: With 24 monthly bill credits with a new line on Experience More or Beyond. moto buds+: With purchase of a qualifying Motorola Razr device on a qualifying plan. Plus tax.
The Motorola razr ultra and moto buds plus.
No trade-in needed
MOTOROLA

Get the new motorola razr+ On Us.

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Grab razr+ with moto ai via 24 monthly bill credits when you add a new line on an Experience More or Experience Beyond plan.
motorola razr+ device
NEW LOWER DOWN PAYMENT

Your favorite phones.
Now with a lower down payment.

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If you cancel entire account before receiving 24 credits, credits stop and balance on required finance agreement is due; for phones, contact us. Bill credits end if you pay off device early. For well-qualified customers, plus tax & $35 device connection charge.

Ready to switch or have questions?

Switch online, visit a store, or give us a call.

Switch now FAQs